Returns & Refunds

You may return new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (e.g., incorrect or defective items), we will cover the return shipping costs.

For all other returns, shipping costs are the customer’s responsibility. We can provide a prepaid return label and deduct the cost from your refund for convenience. Items must be returned with all original packaging, cords, accessories, and documentation included.

Once our Lifepro Care Specialists receive and inspect your return, our accounting team will process your refund within 2-3 business days. You will receive an email confirmation with refund details. Refunds will be issued to the original payment method.