You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If ever your unit has been used or opened, a restocking fee of 15% will apply. Also, we don’t cover shipping costs for returns. (We can provide the label to make it easier for you and deduct it to the amount paid)
The item that you're returning should be repackaged with all the cords, accessories and documentation that were included when you received it.
Please send to:
Lifepro Fitness LLC
1961 Richmond Terrace
Staten Island, NY 10302
Once our Lifepro Care Specialists receives and inspects your returned product, our accounting team will initiate your refund within 2-3 business days. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.